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"EMAIL ONLY SPECIALS" ARE STRICTLY BY IMMEDIATE CREDIT CARD ONLY
GOODS MAY BE PICKED UP, OTHERWISE DELIVERY IS CHARGED TO YOUR ACCOUNT (see below)

NOTE: PLEASE TAKE CARE WHEN SUBMITTING YOUR CREDIT CARD
- that there are sufficient funds in your account to cover the order
- double check the card number and expiry date entered are correct
- that your contact details are correct
These mistakes often lead to hours of aggravating telephone calls, leaving messages etc.

We reserve the right to apply a $3 surcharge per order to cover these expenses.

Discount Request:

The reason for the Discount Request (conditions apply) is that the pricing structure we have on the various products is extensive and we do not want you to pay more than you should.
The total price listed above is a list price for goods only without the discounts or transport applied.

Postage / Freight & Handling:

  • Minimum transport charge on any order is AUD$10.00 and added to the account prior to shipping.
  • POSTAL ITEMS: Australia Post is very good with deliveries but with LARGE PARCELS they often leave a card in 'hard to find' places. We do not debit credit cards until goods are sent. If you find your credit card has been debited, and nothing received in up to 5 working days, please check your Local Post Office (or front desk / mail room if sent to work) first before calling us. Often it will be lying on the floor, with staff oblivious as to why it is there or its importance to you!
  • We now use eParcel which certifies national delivery as well as printing bar-codes, to enable us to trace parcel.
  • Road Freight: Please be very specific where to leave goods if premises unattended (closed for lunch etc). Without instructions we may get charged a redelivery fee that we will have to charge on to you.

TAX:

  • Tax is not applicable to international customers. 
  • Australian residents are required to pay 10% GST.
  • All prices displayed exclude tax.

Security:

  • This website is hosted in a security access controlled operations centre,
    which is manned 24/ 7 /365 
  • Credit card transactions are performed through a 128bit encrypted gateway
  • There is NO CARD CHARGE until goods are sent out, unless by prior arrangement
  • This Site uses industry standard encryption to protect the confidentiality of your personal information
 
Delivery Information:
Whilst every attempt is made to despatch orders same day, there may be a short delay, particularly if we are waiting for stock to arrive.
Consequently please allow from 1 – 14 days for your delivery. As stated, shipping costs are additional but you are welcome to pick up.
 
Disclaimer:
Our company does not take any liability for goods lost in transit.